A Unique Commitment to Leadership

Keeping our franchisees thriving, and our franchises at the top of their categories, requires a total commitment from Franchise Services, Inc. to provide the vision, motivation and resources necessary for industry leadership.

We begin with a focus on small and medium-sized businesses, then apply a customer-centric philosophy that recognizes specific target markets, determines their needs and creates the specific programs to meet them.

Our belief in the power of brand building and marketing is evidenced by our emphasis on customer research and strategies that positively differentiate our franchise brands in their markets. We position each of our franchises with superior services for their specific business customers. We build awareness of this with strong print and broadcast advertising campaigns along with state-of-the-art e-commerce websites enhanced by search engine optimization and search engine marketing. These are then complemented with a complete package of customizable marketing and sales-building tools to be used by franchisees in their local market areas.

We have also been industry leaders in evaluating and implementing new technology. In fact, Franchise Services, Inc. was one of the first companies to embrace the possibilities of the Internet for building business and servicing clients. All of our brands benefit from our ongoing investments in technology.

Our printing-related franchises developed a complete online system to take advantage of the latest in digital printing technology. Our web-to-print solutions, offering online catalogs, document management and online proofing, along with document distribution provide a wealth of new business opportunities for our franchisees and their customers.
TeamLogic IT™ businesses offer their customers a series of preventative maintenance packages called SystemWatch™ that allows franchisees to deliver IT services including local and remote data back-up and updated virus protection to small businesses that previously could not afford this level of proactive IT service.

Franchise Services, Inc. also recognizes the importance of training to help our franchisees better serve their customers and better manage their business. The training begins with an intensive introductory school at our corporate training facility. It continues with local in-person, video and online interactive training for franchisees and their employees.

Complementing our training is an active program of continuing support. We have specialists on our corporate staff who are always available for consultation. In addition, we provide many forms of communication and development, including monthly newsletters, seminars and annual conventions, to provide further support and add to a sense of community.

Bringing Added Value to Our Franchises

Franchise Services, Inc. continually seeks to help our franchisees achieve superior growth. In addition to our own support systems, our size and position allow us to leverage the talents and strengths of a number of key strategic partners and company subsidiaries to bring additional advantages to our franchisees.

Our Strategic Partners
The size of our franchise networks has allowed us to partner with many leading companies as they develop new technologies for our industries. These include companies such as Microsoft®, Canon®, Xerox®, Heidelberg®, Kodak® and many more.

We provide direction based on the goals of our franchisees and their clients. Our partnerships with manufacturers give our franchisees a unique insight into future business developments and the investment value of new technology. Often our franchises are chosen as test sites for new technologies, giving us a distinct edge in bringing new services to market.

Our Subsidiary

Summit Marketing Communications was formed to bring full-time marketing expertise and high-quality, effective advertising to the FSI franchises. Creating national campaigns and locally customized sales building efforts, Summit brings our franchises a level of quality and professionalism they could not afford on their own.

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